Skill Sets & Microcredentials

This refresher course has been designed for those already working in aged care who wish to update their skills and knowledge to align with the latest practices, compliance standards, and person-centred care requirements.

This short course prepares participants for various cleaning roles in residential, educational, community, healthcare, accommodation, and business environments. The short course covers maintaining cleaning storage areas, cleaning and maintaining amenities, and ensuring workplace health and safety.

This short course reflects the role of individuals who have the primary responsibility of engaging the customer and delivering on organisational expectations.

This short course provides students with the skills and knowledge they need to greet clients and exchange routine information, to prioritise a client’s needs, facilitate the realisation of an individual’s interests, rights and needs, and to advocate for and provide ongoing support to clients.

This short course provides individual with the skills to learn how to identify, care for, and propagate plants, and use environmentally sustainable working practices. They will understand how to control weeds, pests, and diseases and how to improve soil, plant nutrition and how to prune.

This short course prepares participants to apply basic infection control principles and safe work practices while supporting clients in community and care settings. Students completing this course will be ready to assist in maintaining safe environments and reducing infection risks in direct client care.

This short course provides students with the skills and knowledge required to maintain personal health and wellbeing and contribute to safe work practices.

This short course prepares participants to undertake tasks with broad supervision, drawing on a range of skills that can be applied in various aged care settings. This involves the use of discretion and judgement when providing respectful care and support to older people and working collaboratively with care teams.

This short course equips students with the knowledge and abilities to follow instructions, use appropriate medical terminology, perform routine tasks, and effectively communicate with both internal and external clients in a medical setting.

This short course focuses on how to organise workplace information, maintain records and retrieve information from records within a workplace setting.

This short course prepares participants to undertake tasks with broad supervision, drawing on a range of practical skills that can be applied in various business settings. This involves using discretion and judgement when contributing to workplace health and safety, environmental sustainability, and team collaboration.

This short course prepares participants to undertake tasks with broad supervision, drawing on a range of practical skills that can be applied in various administrative and operational settings. This involves the use of discretion and judgement when managing work priorities and using information systems to support business processes.

This short course provides individuals with the skills and knowledge to prepare and present a variety of non-alcoholic beverages and sandwiches in a hospitality or catering organisation, such as cafes, kiosks, canteens and cafeterias.

This short course provides participants with the expertise to contribute to workplace health and safety, organise and maintain the store environment, work effectively in a team, engage with diverse people, and build strong customer relationships.