Certificate II & III Courses

Prepare participants for a range of entry-level clerical and administrative roles across a variety of sectors.

Prepares participants with the essential knowledge and skills required to work across multiple roles in the animal care sector.

Prepares participants for a variety of entry-level administrative job roles. 

Prepares participants for a range of entry-level customer support roles across a range of modern business environments.

Prepares participants for a range of entry-level clerical and administrative roles within the healthcare sector.

Prepares participants for a specialised career in recordkeeping, as well as a range of entry-level clerical and administrative roles across a variety of sectors.

Prepares participants for a variety of roles across Australia’s diverse and exciting retail industry.

Prepares participants for a variety of roles in a range of general residential and commercial settings as well as specialist cleaning environments, such as hospitals, schools, hotels and clubs.


Prepares participants to learn how to work effectively in children’s education and care, develop positive and respectful relationships with children, nurture babies and toddlers, and provide experiences to support children’s play and learning.

Prepares participants to learn how to identify, care for, and propagate plants, and use environmentally sustainable working practices.

Prepares participants for a client facing role in Australia’s health and community services industry.

Prepares participants for a client facing role in Australia’s health and community services industry.

Prepares participants for a client facing role in Australia’s health and community services industry.

Prepares participants for client facing role in Australia’s health and community services industry.

Prepares participants for a range of entry-level hospitality roles. Topics include hygienic practices for food safety, preparing and serving food and beverages, and processing financial transactions.

Prepares participants for customer facing roles in Australia’s vibrant retail industry. Topics covered include selling to the retail customer, dealing with customer complaints, and workplace health and safety.

Prepares participants for the general administrative and operational tasks that are required to support participants with learning under the guidance of a teacher or other educational professional.

This qualification prepares learners for roles in supply chain operations across logistics, and warehousing.

This qualification prepares learners for roles in supply chain operations across logistics and warehousing.