Course information
Course: 527.50 hours
Work Placement: 40 hours
Important note: Enrolment will be valid for up to 12 months. Find out more about our Guaranteed Work Placement here

Develop practical skills and prepare for a rewarding career in the retail industry. The retail sector requires customer service excellence, teamwork, safety awareness, and efficient store operations. This short course equips you with the expertise to contribute to workplace health and safety, organise and maintain the store environment, work effectively in a team, engage with diverse people, and build strong customer relationships.
Graduates of this course will be prepared to undertake tasks with broad supervision, drawing on a range of retail skills applicable in specialty stores, supermarkets, department stores, and quick service restaurants. This involves discretion and judgement when maintaining a safe work environment and delivering exceptional customer service.
If students are already working in retail, this nationally recognised qualification provides a way to formalise their skills and support career advancement.
Course: 527.50 hours
Work Placement: 40 hours
Important note: Enrolment will be valid for up to 12 months. Find out more about our Guaranteed Work Placement here
The following units of competency are included in this short course:
*Unit have a combined work placement component of 40 hours
Recommended Local Entry Requirements:
Physical Requirements:
Resource Requirements:
Additional Requirements: