BSB30120

Business (Administration)

Make your mark in the industry

BSB30120 – Certificate III in Business (Administration) will prepare participants for a variety of entry-level administrative job roles. Individuals in these roles carry out a range of work activities, including receiving and distributing business information, managing the appointments and diaries of personnel, and determining purchasing requirements for the business.

Throughout this course, Alffie’s friendly team will assist participants in developing skills and knowledge that will enable them to work successfully and effectively in different business environments.

Outcome

Examples of job roles relevant to this qualification include
Receptionist Office Administration Clerical and Administration Worker

Guaranteed Real Life Work Placement Within 3 Weeks*

Alffie’s new Work Placement Guarantee, tackles the current delays and limitations in the market by securing real life placements for all participants within 3 weeks.*

Find out more

Course Information

Course duration: 930 hours

  • Semester 1: 420 hours
  • Semester 2: 510 hours

Delivery mode: This course is delivered online through written and audiovisual lesson material and interactive assessment activities.

Important note: Enrolment will be valid for up to 12 months. Course has Simulated Role plays or Audio recording tasks to be completed by the student.

Units of competency

Semester 1

  • BSBWHS311 – Assist with maintaining workplace safety
  • BSBSUS211 – Participate in sustainable work practices
  • BSBTWK301 – Use inclusive work practices
  • BSBXCM301 – Engage in workplace communication
  • BSBCRT311 – Apply critical thinking skills in a team environment
  • BSBPEF201 – Support personal wellbeing in the workplace

Semester 2

  • BSBPEF301 – Organise personal work priorities
  • BSBTEC301 – Design and produce business documents
  • BSBTEC302 – Design and produce spreadsheets
  • BSBOPS303 – Organise schedules
  • BSBOPS301 – Maintain business resources
  • BSBPUR301 – Purchase goods and services
  • BSBINS202 – Handle receipt and dispatch of information

Entry requirements

It is a government requirement that participants undertaking Nationally Recognised Training in Australia have a unique student identifier (USI). To begin this course, the student will need a USI.

For more information on USIs, go to: www.usi.gov.au

In addition to a USI, to begin and complete this course, participants will need:

  • Regular access to a computer, tablet or smartphone (note: there may be activities in the course that need to be completed using a desktop computer rather than a tablet or smartphone)
  • An email address and regular access to a reliable internet connection
  • Basic to intermediate computer, or digital device skills
  • To meet certain language, literacy and numeracy (LLN) requirements and pass a short LLN test
  • The ability and willingness to study online lesson material and complete all assessment requirements for each unit of competency
  • PDF reader software (e.g., Adobe Acrobat) installed on a computer or the digital device being used to access the course
  • The ability to communicate directly with alffie in English
  • The ability to understand and follow detailed instructions given verbally or written in English.

Outcome details

To be issued with a BSB30120 – Certificate III in Business (Administration) qualification, participants will need to meet the assessment requirements for all units in the course.

From training.gov.au

This qualification reflects the role of individuals in a variety of Business Services job roles. It is likely that these individuals are establishing their own work performance. Individuals in these roles carry out a range of routine procedural, clerical, administrative or operational tasks that require technology and business skills.

They apply a broad range of competencies using some discretion, judgment and relevant theoretical knowledge. They may provide technical advice and support to a team.

BSB30120 Business (Administration)
I studied Certificate III in Community Services at Alffie. Alffie's online course was easy to navigate. The application had a simple layout, which helped me to understand my tasks. And if I were lost in my studies, the Alffie team was ready to assist.
I found the Alffie Parents Next modules very flexible… as you can do it off an app on your mobile phone. Whenever I had a chance, I would hop onto my app and complete as much as I could. It was really helpful to me because I have been on maternity leave for over a year so I feel like I am getting ready to return back to work thanks to Alffie.
I had the most wonderful work placement experience through Alffie's Certificate 3 in Individual Support (Disability) course. I was very blessed to do my work placement with such a professional organisation, and gained such diverse experiences in the field of disability.
Alffie has the best design and the textbooks are very clear, logical and meticulous. The key details are repeated to reinforce memory. I would certainly recommend Alffie to anyone I know who's thinking about courses or looking for a job.
The course is great, the staff where very helpful in accommodating my disability by helping me clarify the wording, very attentive when I needed help, being patient as it took a bit of time for placement… all in all a really good experience with Alffie.

Access this course through the Alffie app