Make your mark in the industry

The SIT30622 – Certificate III in Hospitality equips participants with the practical skills and knowledge needed to start a career in the dynamic hospitality industry. This qualification covers key areas such as customer service, food and beverage service, hygienic food handling, and processing financial transactions.

Designed for those looking to work in a variety of hospitality settings, including restaurants, hotels, cafés, pubs, and clubs, the course focuses on delivering quality service while maintaining safety and hygiene standards. Participants will learn how to work effectively in a team environment, advise customers on products and services, and handle day-to-day operations with professionalism and confidence.

Outcome

Examples of job roles this qualification may be relevant to include:
Food and Beverage Attendant Host Kitchen Hand Reception Front Desk Staff Sandwich Hand and Waiter Bar Attendant Barista Cafe Attendant Catering Assistant Food Runner

Guaranteed Real Life Work Placement Within 3 Weeks*

Alffie’s new Work Placement Guarantee, tackles the current delays and limitations in the market by securing real life placements for all participants within 3 weeks.*

Find out more

Course information

Course duration: 1122 hours

  • Semester 1: 435 hours
  • Semester 2: 575 hours

Work placement: 112 hours*

*These hours must be completed across a minimum of 36 shifts of two hours each.

Important note: Enrolment will be valid for up to 12 months.

Units of Competency

Semester 1

  • SITHIND006 – Source and use information on the hospitality industry
  • SITXWHS005* – Participate in safe work practices
  • SITXCOM007 – Show social and cultural sensitivity
  • SIRXSLS001* – Sell to the retail customer
  • SITXFSA005* – Use hygienic practices for food safety
  • SITXFSA006* – Participate in safe food handling practices
  • FSKLRG006* – Participate in work placement

Semester 2

  • SITHIND008* – Work effectively in hospitality service
  • SITXCCS014* – Provide service to customers
  • SIRXPDK001* – Advise on products and services
  • SITHCCC025* – Prepare and present sandwiches
  • SITHFAB024* – Prepare and serve non-alcoholic beverages
  • SITHFAB027* – Serve food and beverage
  • SITXFIN007* – Process financial transactions
  • SITXHRM007* – Coach others in job skills

*Unit has work placement component

Entry requirements

Recommended Local Entry Requirements:

  • Students are 16 years old at the time of Work Placement
  • Have language, literacy and numeracy skills that ensure the ability to work independently with assistance from a support person where required, extract information from simple text, and communicate with trainers via email
  • Pass a short Language, Literacy, Numeracy and Digital (LLND) assessment
  • Access to up to 3 people to participate in role plays and assessments
  • Students must have a Unique Student Identifier (USI)

Resource Requirements

  • Regular access to a computer, tablet or smartphone (note: there may be activities in the course that need to be completed using a desktop computer rather than a tablet or smartphone)
  • Basic to intermediate computer or digital device skills, including the ability to make a short video
  • An email address and regular access to a reliable internet connection
  • Access to Microsoft Office or equivalent
  • PDF reader software (e.g., Adobe Acrobat) installed on a computer or the digital device being used to access the course

Additional Requirements:

  • The ability and willingness to study online lesson material and complete all assessment requirements for each unit of competency
  • The ability to communicate directly with Alffie in English
  • The ability to understand and follow detailed instructions in English given verbally or in writing
  • Obtain any relevant mandatory industry checks required for Work Placement

Outcome details

All units in this course require work placement. To be issued with a SIT30622 – Certificate III in Hospitality qualification, participants will need to meet all assessment requirements for all units of competency in the course. Please note, in the case that one, or some, but not all of the units of competency are completed, Statement of Attainment can be issued.

From training.gov.au

This qualification reflects the role of individuals who have a range of well-developed hospitality service, sales or operational skills and sound knowledge of industry operations. Using discretion and judgement, they work with some independence and under supervision using plans, policies and procedures to guide work activities. This qualification provides a pathway to work in organisations such as restaurants, hotels, motels, clubs, pubs, cafés, and coffee shops. This qualification allows for multiskilling and for specialisation in accommodation services, food and beverage and gaming.

SIT30622 Hospitality
I studied Certificate III in Community Services at Alffie. Alffie's online course was easy to navigate. The application had a simple layout, which helped me to understand my tasks. And if I were lost in my studies, the Alffie team was ready to assist.
I found the Alffie Parents Next modules very flexible… as you can do it off an app on your mobile phone. Whenever I had a chance, I would hop onto my app and complete as much as I could. It was really helpful to me because I have been on maternity leave for over a year so I feel like I am getting ready to return back to work thanks to Alffie.
I had the most wonderful work placement experience through Alffie's Certificate 3 in Individual Support (Disability) course. I was very blessed to do my work placement with such a professional organisation, and gained such diverse experiences in the field of disability.
Alffie has the best design and the textbooks are very clear, logical and meticulous. The key details are repeated to reinforce memory. I would certainly recommend Alffie to anyone I know who's thinking about courses or looking for a job.
The course is great, the staff where very helpful in accommodating my disability by helping me clarify the wording, very attentive when I needed help, being patient as it took a bit of time for placement… all in all a really good experience with Alffie.

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