This skill set provides participants with the opportunity to develop their skills and knowledge relevant to delivering customer service and prepares them for entry level customer service job roles.
The following units of competency are included in this skill set:
For more information on this skill set, visit:
training.gov.au/Training/Details/FSK10119
This skill set will prepare students to use digital technology to complete workplace activities.
The following units of competency are included in this skill set:
For more information on this skill set, visit:
training.gov.au/Training/Details/FSK10119