NAB’s Executive Broker Distribution, Phil Waugh (left), and Head of Strategic Partnerships, Nicole Triandos (right).
National Australia Bank has partnered with alffie
to launch a new digital training platform for brokers, enabling them to work faster and deliver greater value to their customers.
Designed and built in-house at alffie,
it’s estimated that the platform will reduce the time it takes brokers to become accredited and begin writing NAB lending products by up to two weeks.
NAB’s Executive Broker Distribution, Phil Waugh, told industry publication The Adviser that the platform digitises the accreditation process to ensure a consistent training experience
and assessment for brokers.
“The platform will give brokers access to comprehensive information and training regarding our products, procedures and policies, along with targeted final assessments. They will be able to undertake NAB and Advantedge accreditation training 24/7, at a time that suits them. This flexibility means brokers will be able to complete their accreditations much more quickly — giving them more time to spend with their customers,” Mr Waugh said.
The initial rollout — which prioritises NAB’s residential accreditation training process — will also give brokers access to ongoing regulatory and compliance training, skills-based training and industry best-practice learning modules.
Brokers who use the platform will have ongoing access to an individual learning profile that monitors the content they have completed, even if they switch aggregator in the future.
NAB’s Head of Strategic Partnerships, Nicole Triandos said aggregators and brokers have been asking for education options that would speed up the accreditation process.
"We have listened and are excited about a new era in the digitisation of the NAB and Advantedge accreditations processes. We can also communicate with brokers directly and digitally through the platform, allowing us to deliver educational and business initiatives quickly,” Ms Triandos said.
alffie CEO, Paul Licuria, says he is excited to partner with NAB and the ongoing training and development opportunities this affords the broking industry.